Movy Support
A little help, without the runaround.
Start with the quick answers below. If something still feels off, send us a note and include your device model and iOS version.
Effective August 21, 2026
Contact Movy
Email contact@codesigner.io. Please do not include passwords, payment details, or other sensitive information.
Quick answers
A wallpaper will not save to Photos
Open iOS Settings, choose Privacy & Security, then Photos, and make sure Movy can add photos. Return to Movy and try Save again.
My Saves are missing
Check that you are signed in to the same Apple Account, iCloud Drive is enabled, and Movy has access to iCloud. A stable network connection may be needed for the latest Saves to appear.
Daily or Collections will not load
Confirm that your device is online, then close and reopen Movy. Daily keeps a recent local snapshot when available; Collections still requires its online catalog.
Does Movy show ads or track me?
No. Movy does not display advertising, request App Tracking Transparency permission, access the advertising identifier, or track you across other companies' apps and websites.
How do I remove my data?
Remove wallpapers from Saves inside Movy. You can remove Movy's iCloud document in Files and manage Movy under Sign in with Apple in your Apple Account settings. Contact us for service-side privacy requests.
What to include
Tell us what you were trying to do, what happened instead, your iPhone model, iOS version, and Movy version. A screenshot is useful when it does not contain personal information.